Sophie-Louise Watson

Review of Carpenters Solicitors

My partners insurance appointed Carpenters to deal...

My partners insurance appointed Carpenters to deal with our claim , since the word go , hes had one bit of paper work and one phone call relating to the claim in 6 month , endless amounts of chasing and questions being asked whats happening , to be told a utter load of rubbish , with the latest being nobody can help me as the case handler is on annual leave ( a lady called Pamela who has never rang us once may i add & never gave me any confidence that the claim is moving forward ) , we are now 6 months down the line and yet again told that they will speak with the relevant department and someone will be in touch , lol iv heard it before .. see how quick they are to respond to online feedback .. avoid at every possible chance !!