My experience is with Dr. Sangster, her team, and ...

My experience is with Dr. Sangster, her team, and receptionists. Dr. Sangster saw my cat for some neurological concerns last year and was incredibly attentive, thorough, and answered my many questions very patiently. She discussed all diagnostic options including possible costs with me and helped me decide what was best to do with my budget/available funds while also considering my cat's needs and my emotions about the entire situation. Dr. Sangster's team members get back to me reliably whenever I call. Every time I call, the receptionists are so kind and patient.Whats more, all of this has occurred during a pandemic which has been stressful for everyone, especially veterinary staff!

Note - Yes, veterinary care is expensive. This is a given and should never, in my opinion, affect the rating or review of a veterinary hospital. Folks should keep in mind that the staff with whom you are interacting are not the ones who decide the cost of procedures and treatments. A good vet will discuss cost of procedures with you beforehand and help you decide. This was the case for my experience with VCA and Dr. Sangster.