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hamdi bouraoui
Review of Meyer Group Ltd

4 years ago

The Pans i have ordered are of good quality but no...

The Pans i have ordered are of good quality but not what i expected. After paying and placing an order before 12 pm for next day delivery through Prestige website, i received email the next day confirming that my delivery will take 3 days...can you imagine, i ordered the items to be given as a gift and as they did not honour their commitment as confirmed in the order e-mail, i had no gift to give as specifically needed them...on the same day i contacted customer service..the agent explained the procedure and when i replied that i followed the procedure and i even sent the proof from the initial confirmation e-mail, i received no reply from the agent or anyone else from Prestige afterwards...so for me that is misleading information from their website and poor customer service...I do not recommend to buy prestige pans from their website...maybe 3rd parties will do better..it was very disappointing experience.

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