Eda Birol

Review of Hilton Singer Island Oceanfron...

Rooms are fine but the balconies are extremely tin...

Rooms are fine but the balconies are extremely tiny. Nice view. Staff is unfriendly and rude. Room service woke us up at 9.30am to see if they could come and clean the room. Their guest services is a joke. They let us in at 4pm and wanted us to leave at 11am. Most hotels assist with check in-out policies and extend for a couple of hours especially when the rooms are available. I asked for an extension, they gave me 30 min. Guest service said she could do latest 11.30 plus she was obnoxious. No kindness no compassion. This was a joke! Quite expensive for what they are giving. Plus they have a huge parking place, that we self park. They are charging 16usd. This is another joke. Very sad.