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Review of O'Hare Hilton Hotel

Perfect access from airport Arrivals, very easy an...

Perfect access from airport Arrivals, very easy and well indicated , likewise from public transport if spending time in the city.
Very poor service at front desk, no mention that minibar is locked and not even a water bottle is is welcoming you in the room, all locked , its really not the feel for a 4* welcome, call front desk and it takes a while to accept to send the key directly to your room.rather than having you come down again. Also no mention of wifi details so you think it's gonna be simple but no , the HiltonHonors members connection doesn't work and you need to call the operator to get a code and use another network. Breakfast itself just standard and the venue has a feel of simple diner with loud noise of cleaning tables, really not a smile to the customer. I feel like the whole social drama of America is visible in this hotel staff no hope just working like dogs and triple jobs quite sad reality