Laura Aicardi Review of Methodist hospital for surgery
My pre-op was phenomenal, as were the preop area, ...
My pre-op was phenomenal, as were the preop area, day of surgery. Everyone was wonderful until they wheeled me from my post surgery, to my room. I was being moved, in pain. The nurses response well, you just had surgery! Bed side manner was horrendous with three of the floor nurses. This was Aug 2020-Pandemic. I wasn t allowed any visitors, understandably. Was this the reason for lack of caring? Many unfortunate things occurred during my stay. My Pain pump locked, while the change of shift happened. The nurses response was you had X amount of pushes on it as she slammed the door. How can I push it if I m asleep? You should ve known to change it out before your change of shift. I called the nurses station several times about it beeping. No one was covering. I had spinal 360 done at 4 levels. I had NO pain medication for over an hour, first morning after surgery. It took about a total of TWO hours to get my pain under control due to their lack of poor planning. Then happened, again, on morning #2! My nurse for that day decides to give me all my medication for a 12 hour shift at one sitting, on a clear liquid! When I questioned him, he said I wasn t his only patient and I can not be monopolizing his time. Then he threw the TV hand-held speaker onto my freshly operated stomach! I can t even make this up. Then, of course, with no zofran on board (for nausea) with all those pills, I vomited. One of my other nurses refused to help get me in bed or reposition, since she previously had surgery before on her back. I asked if she could at least grab my legs. So, I have fresh surgical wounds from my belly button to my pelvis & on my back 5 in three areas & she would not be help me position bed. I couldn t wait to get out of there. This was, unfortunately, my 6th spinal surgery & I ve never been in pain before after a procedure like this. Ever! I understand they need your insides to wake up! But that was ridiculous. I don t write about all the other rude & unnecessary comments. I will say the female PT was great & the overnight PCT was excellent! My neurosurgeon is above & beyond phenomenal! He s fixing what my last several spinal surgeries didn t correct. However, this hospital, the nurses for post-op we re horrific & dangerous. I could understand one nurse less than desirable, but 3? Unfortunately, I need to have more surgical corrections. Knowing I have to submit myself to the care of this post-op floors are less than desirable. My trust in them is extremely worrisome. At least this time, I m allowed visitors. If it happens again, I m ready to submit my complaints to the Texas Board of Nursing. No one should ever have to muster treatment like that or no medication on board after a major surgery like that. On another note, the wound care specialist is also phenomenal. Although the elevators did not work on two of our visits.
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