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Review of Grand Hyatt San Francisco

This is my first time staying at the Hyatt as I us...

This is my first time staying at the Hyatt as I usually stay at Marriott or Hilton. Unfortunately I am not impressed with this location. The highlights...
Bellman, front desk are awesome....opening doors, bringing up deliveries, extra needs etc.
The lowlights...
Furniture and carpeting is beat up and needs updating. Housekeeping and cleanliness is not so great. I took a bath the night before and noticed next day housekeeping didn't take the time to scrub the bathtub. In room dining the menu is extremely limited and they don't even bring it on ceramic dinnerware and real silverware. Instead you get a paper bag of plastic or compostable utensils and eating out of a cardboard container. So is that because of water conservation at the expense of cardboard in the environment?? For $400/night I would think Hyatt could do much better than this.