I grew up with this theater and have always loved ...

I grew up with this theater and have always loved it. However my experiences this summer left a bad taste in my mouth. First visit, I was annoyed because now they force you to pick a seat ahead of time. I picked some random seat and went into the mostly empty theater and picked a seat that looked good. Same as people have done for 100 years. At some point a manager comes into this theater where literally only maybe 5 people are in that whole empty room, gruffly demands my ticket, and kicks me out of my seat and made me go where the ticket said. The second time I went was on a weekend. There were no dedicated ticket sellers. They all had to fix pop and popcorn at the same time they were selling tickets. Made the line move very slow and people were getting angry. I wont give them my money again unless they drastically improve customer service.