-10000 rating worst service ive ever experienced i...

-10000 rating worst service ive ever experienced in my life. I had my friends come to hang out before my birthday reservations and when we got back they wouldn't allow them to come up to grab their belongings. They tested us like we were criminals. They were so disrespectful and unreasonable. I've never experienced anything like this. You would think if they were going to be so uptight that their room would be of highest quality but they weren't. Rooms were a basic hotel room not worth the price for the terrible experience.