Found them online because I was looking for a new ...

Found them online because I was looking for a new optician to replace the one I've been using for 10 years. My optician has one thoroughly unpleasant staff member who almost encouraged me to do business elsewhere. But, I walked down to this store on my lunch break, only to be greeted by one staff member in the store who couldn't be bothered by looking up at me from his computer screen, giving me no more than flippant details that I would be delayed from making a same day purchase, in spite of evidence to the contrary on their website. Well, their staff clearly couldn't be bothered with me, so I couldn't be bothered with continuing to try to do business here and went back to my regular optician. Bummer, these guys sure had a fancy store, but their inventory is limited and they clearly are more about closing high value single purchases than building a relationship with ongoing customers. Upscale eyeglass hut is basically what this place is. Just wish I had known that before heading over, I thought I was going to a premium optician and retailer of the frames I wanted. C'est la vie.