Couldn t fault it! Truly 5 stars! We arrived early...

Couldn t fault it! Truly 5 stars! We arrived early, greeted by all as we walked into the hotel and managed to get checked in with help from a lovely lady on the concierge desk. Check in was very easy, informative and personal. We were staying for the Ariana Grande concert and was signposted for everything we d needed to do. The hotel room was very modern, big and clean with two walls of windows with amazing views of the London skyline. The bathroom/ shower was perfect. We didn t manage to use the gym/ spa but did have a look and wished we had. We will be definitely staying here again for a concert as the tunnel to the 02 takes seconds and we were in bed 15mins after the concert had finished. All staff members we met were very friendly, attentive and helpful!