John Mike Swift

Review of Rob Sight Ford Lincoln

I went to Rob Sight to test drive a 2013 Red Ford ...

I went to Rob Sight to test drive a 2013 Red Ford Explorer. My sales associate, Michael Taylor, was friendly and informative not pushy at all. He explained that the sales force was not commissioned and that Rob Sight used " No Haggle" pricing. I really liked the Explorer and the price seemed ok but the offer on my trade-in seemed low. I began to look for another vehicle like the red Explorer and found that most had more miles, less options and usually a higher price. I kept in touch with Michael Taylor and made a cash offer $500 less than the No Haggle price. He explained very nicely several times that they don't change the price unless a similar vehicle with in 500 miles was priced less. He also told me that they had only had the car ten or so days and it would probably sell at that price but he would tell the sales manager and if anything changed he would call me.
I sold my car myself and the morning I did I called Michael Taylor to try and negotiate the purchase of the Explorer. That morning another sales associate had sold the vehicle for the No Haggle price. I had missed out on a good deal.
The next day I called and talked to Rich Poe the general manager and explained what had happened. He was very nice and helpful and started looking for a similar vehicle he could sell at the same price. However, as I had found out, a used car packaged the way I wanted was difficult to find. I had passed on the 2013 Explorer and that deal wasn't going to be found again easily.
I elected to price a new car and so Michael Taylor put me in touch with Bob Wright, the new car sales manager. Bob was also very easy to work with. He found a similar vehicle for me, priced it very well and helped me receive all the available rebates. I picked up my new car last night and I really like it. Brian Phillips, the business manager, did an excellent job explaining my options for financing and closed the paper work out quickly and easily. I really liked my experience at Rob Sight Ford. Everyone was helpful and friendly and made the experience positive. Try them. You'll like them.