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Sharon Espana

4 years ago

When I first entered the hotel I was prepared for ...

When I first entered the hotel I was prepared for almost all I saw thanks to the website gallery. I was not, however, prepared for the staff. Friendly, accommodating and personal approach to myself and family. Genuinely glad to have us there and willing to make our stay memorable, without being in our faces or overly polite. The dining area is casual and comfortable. Our 4 bed room was big enough and spotlessly clean. Beds were comfy and I was able to et 4 extra pillows. I asked the room attendant if the room and towels were done daily (which I don't feel necessary), and he said no, unless we wanted it. An honest answer which I appreciated.
I did feel the lift was too small (there are only 2) for such a large place. The hotel was fully booked, but in fairness, it never seemed that way. There weren't huge crowds at any time. The outside space may be a bit grubby but it rained the whole time I was there, so that probably didn't help. Some heaters and umbrellas would be good though.
I would stay again without hesitation. Thank you staff!

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