Very bad costumer service, Antonio perez needs ext...

Very bad costumer service, Antonio perez needs extensive training in costumer service he was arrogant. I asked if i would need a rental and he said two hours mind you i was there the whole day before i was able to get a rental and he did not want to give me one he claimed you guys did not have any. I was just not happy with my experience at all. And they also did not wash nor vacuumed my car as i asked if they would and they said yes.