David S

Review of Dueck Downtown

I just got back from Liberia, and it is about time...

I just got back from Liberia, and it is about time I give credit and personally thank Dueck Downtown service department and Danny from service and the Mechanic who stayed late for me. I brought in an Ambulance which I intended to take overseas to provide medical relief, the 1st ever Ambulance in Liberia. The bus has been running fantastically and is remaining there. I am a volunteer fighter in Kamloops, we got the bus donated from Vancouver and it had a problem on the way home. Danny in the service department as well as the mechanic who worked on the ambulance for me and knew i was waiting to go back to Kamloops, both stayed quite awhile past their shifts to try and get it going for me, unfortunately they could not get it running properly after putting in the new part. they told me I could take it and try it and if it didn't clear itself once I hit highway speeds I would have to bring it back so they could continue the next day. I took it and it didn't clear so I bought it back. Danny was off work now and was just driving home from wherever he went after work, he seen me walking from Dueck and turned around and came back and asked if I needed a ride somewhere, then he drove me around downtown and helped me find a hotel for the night. I had to fly home in the morning, later that week when the bus was finished and ready to go, Danny offered to drive it to me in Kamloops on his day off and fly back. Absolutely amazing service I was blown away by you guys. Thank you again.