Pan Pacific Serviced Orchard and Beach Road Apartm...

Pan Pacific Serviced Orchard and Beach Road Apartments.
A total disgrace to the Hospitality business! Their extremely worn out washers installed in the room were filled with grime and filth from the drum inside out that even the Guest Services themselves would not touch but yet expect you to put your treasured clothes inside to be washed!?! They were so unaccomodative, uncompromising, unprofessional and downright condescending when my request for them to swap my tired and filthy washer with a newer ones from the other rooms and even though they were still unoccupied, the most Ludicrous and Preposterous rebuttal I received from the sales director- Catherine was: "the newer ones are very limited in stock and therefore I cannot swap for you!" What sense and logic? How do you get your head around that kind of reply!?! Am I not your paying guest in good standing!?! How do you do the Math?!? YOUR WASHERS BELONG TO THE MUSUEM ALREADY!!!
Catherine should go back to the drawing board of what Hospitality business is all about?!? They want to charge the rates of a 5 Star hospitality but failed so miserably in their unspeakably horrid hospitality!?!
For what it was worth: GOOD RIDDANCE TO BAD RUBBISH!!!

**reply to Andrew Yee**

You should really do your footwork before rebutting me on the conditions of your washers! Compare yours with Somerset Liang Court and Ascott Raffles and Ascott Orchard, yours are worlds apart! Ancient and belongs to the Museum!!! Do a physical check yourself; instead of just relying on feedbacks from your maintenance!! The BRANDT are the newer and cleaner ones but you are so selfish to only furnish it for the 2 bedrooms; whereas all the other lower room categories gets the grime filled ancient models! You are so cheap. Yet; you maintain that the guests are so fond of. Clearly, those are just fly by night holiday makers who needed a place to crash after their stupendous shopping spree and not weary business travellers like us who really need a second home to go back to.
Self-flattery is definitely No Recommendations!