when we had checked in yesterday,,,1-27-20,, they ...

when we had checked in yesterday,,,1-27-20,, they didnt have our room ready... so we had to go back downstairs & tell the front desk.... they gave us another room... then after a few hours passed,,,, i decided to take a shower,,,& THERE WAS NI HOT WATER!!!! so we went back downstairs & told them in person... they had told us that just to leave the hot water running,,,didn't tell us for how long... when i had checked again for hot water,,,it wasnt on... so i called & mentioned that to them.... when i had got ice from my floor,,,there wasnt no ice... i went to 3 different floors just to get ice... and then,,,we wanted to go for a swim,,,they told us upon arrival that the indoor/outdoor heated pool was closed,,,upon checking out this morning,,,on 1-28-20,,,the sign was gone???
NOT A SATISFIED CUSTOMER