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Ashley Lee

3 years ago

I did the research for duct cleaner service and al...

I did the research for duct cleaner service and also had another vendor, Milestone, come out and give me a price. What won me over about Sunny Service had nothing to do with the price, it was about the customer service Austin provided. What I mean is, both Sunny Service and Milestone looked over the same area of our furnace, pulled out the air filter and looked it over. Milestone put the dirty filter back in and went on. Sunny Service saw a clean filter right by the furnace and swapped it out and threw the dirty one away in the trash. It may be something simple but it made a HUGE difference. Austin also wasn't trying to sell products and tell me I needed over a thousand dollars worth of work like Milestone did. Austin gave GREAT customer service and I would DEFINITELY chose Sunny Service.

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