gervacio magalong

Review of Audi North Austin

This is too good to make up. BEWARE of Audi Nort...

This is too good to make up. BEWARE of Audi North Austin, they will gouge you for every penny you have. I need to replace my alternator/voltage regulator so I figured I might as well replace the water pump while I am at it. I also wanted a quote for the positive battery cable.
I called Audi South and was told there were 2 possible alternators so I got a quote for both. The Bosche $175 and the Valeo was $205
Then I called Audi north hoping that they could determine which one to order.
They quoted me $575 for the Valeo and $620 for the Bosche, $450 for the positive power cable and $130 for a water pump ARE YOU OUT OF YOUR MIND????
I then asked the guy in the parts department, Why would one Audi Dealership quote me one price and you guys quote a different price, are you guys independent and just make up whatever process you want? I then sat quiet on the phone waiting for him to answer me. About 45 seconds later he sheepishly replied, Yes.
I told him to have a good day and hung up. I thought they would be honest since they were the dealership. After I located the parts I needed I was going to ask to be transferred to service for an install quote thinking they might be expensive but I would know I am not getting ripped off.
BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE, They are are more crooks then your neighborhood mechanic! If you are gullible and have the money, they will ring you up