Cosmin Cosmin

Review of Creature

The most arrogant and rude customer service experi...

The most arrogant and rude customer service experience I have ever had. The boy selling was so rude and abrupt refusing to sell to my 3 years old daughter a small goldfish even after I said to him I will keep the fish with some friends until I get my tank sorted. My daughter left the shop in tears. His attitude was appalling. I admit it was my first time to buy a fish and never done some background research but I could've been explained what's what not just " I don't want to sell you" said with a very poor manner and disregarding the fact I was a customer who wanted to spend his money. Gutted.....there's better ways to refuse a sale than " no I don't want to sell it to you" especially to a 3 years old girl...