Tracy Jones

Review of Kia of Union City

My experience at this dealership was not good. We...

My experience at this dealership was not good. We were working with AJ and when we arrived to work the deal were were handed off to someone else because he said he was too busy with other customers. We did manage to buy a car but the deal went wrong. We were trading in a car, left it and the keys at the dealership. A week later A.J. calls to say why didn't we tell about the trade. Now since he took the keys and all the information about the car how could he claim he did not know. We are now stuck with an additional car and note and he is acting as if he is an innocent bystander in the event. I would never recommend him or the dealership to any one and I have purchased many cars from various places. I would say someone most definitely needs to make this situation right for us the customer.