SY Cho Review of The Half Door European Beer Ba...
I have never had to leave a review like this befor...
I have never had to leave a review like this before and I'm a little sad that I actually have to write a review like this. We came in for brunch today after all the positive reviews and a really nice menu. We walked in about half past 10 on a Sunday morning. The place was pretty empty and we were standing around waiting to be seated and after a while the bartender told us we could seat ourselves at any open spot.
We sat at our table for a few minutes and finally someone came by to drop off two menus. He didn't ask us if we wanted waters or a coffee. Once we decided what we wanted, we waited for a server to come by to take our order. No one came. During the 15 minutes or so we were waiting at our table, two couples came in. Both were told right away where to sit, unlike us. One of the couples sat at the same long table as us, on the left side; we sat on the right. Someone came to them right away with menus. He got them their drinks right away and their utensils. We still decided to wait, no one came.
There were multiple servers just standing around, one by the bar with the bartender just chatting, one in the back by the kitchen just talking, and one guy help a couple sitting at the same table us. I have never walked out of a restaurant before, ever. Today was my first time. They were not ageist as there was a variety of ages in the customer group and the servers and bartender are relatively young. I made eye contact with the bartenders and servers and no one came by to serve us or take our order. I absolutely hate saying this, but it felt as though they were treating us differently simply because of our race. We 'stood out' relative to the other customers. I hate jumping to conclusions but I've never felt like this before eating at a restaurant. Straight up felt racial.
I am appalled and disgusted. What a way to start your morning. As a previous server, I know during peak hours it is difficult to give every customer the perfect experience. This place wasn't even half full and it was slow enough for the employees to socialize with each other and tend to new customers and the current customers except for us.
If you really don't want our business, you could have just asked us to leave before even sitting down. Or if you want our money, at least pretend to be nice? Judging by how none of the servers cared, this is probably a common attitude amongst the employees. I'm all for supporting small businesses but not businesses like this. Wish there was an option for zero stars. Can't even speak for the food because they practically pushed us out the door before we could even get a water.
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