Roderick Brown

Review of Rio Suites Hotel

Room was pretty good, expected that much from an a...

Room was pretty good, expected that much from an all suites hotel. The dealers (more than less) great banter and kept things fun. Resterraunts have a good mix and taste. Only thing I had a major issue with was dishonest host. One guy in particular, "Ray." Between him and guy working checkout, I'll never step foot in the Rio again. And this coming from someone that left in the black up $2000. In case you are wondering what caused this, I was specifically told my resort fees would be comped. Instead, they took it out of the comps I had earned. Which I was told would not happen. Ray the host was a huge "help" in denying the comps after having me wait 30 minutes before coming out to say no. Oh and platinum status means nothing there as the check out attendant they had pretty ignored me while I waited in line to checkout. Oh, even though he started off asking me if I was checking out, when I said the word "comp" he instantly went to, "Oh we don't comp anything, it almost impossible to get a room comped." This is a major lie, but not going to worry about it. Last time I'll go so as long as I can say my piece one less thing to care about.