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Edrica Carpena

3 years ago

I ve been trying to close my account. I ve been to...

I ve been trying to close my account. I ve been told misinformation that I can top up my account for the last payment. The site won t let me, it kept showing me 505 as balance is 0 . Customer service s lazy and unhelpful. My frustration is to just close the account, agent advised me to call again the next day as they re closing. I want to pay online as I m not confident sending my card details over the phone! They can t even send me an invoice of my last bill via email, so I could even try to pay via An Post.

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