I'll find a different place the next time.The rece...

I'll find a different place the next time.The receiving room has been reduced to add more exam rooms since my last visit. It's too small. Main impression, LOUD!! Not pet friendly. The four seat room had a TV (volume up), the counter staff, one in particular, nonstop, nonsense banter with a very loud cackle and calling out over intercom. The examination room was cold with a noisy a/c vent that was frightening my pet. The room where blood and urine are taken seemed to be a door away. I heard my pet crying and on his return to me he was very upset as we sat and listened to other cats and dogs crying out. Lots of slamming doors and yes the the nonstop banter from reception audible as well. Have they ever heard of Temple Grandon? Try thinking about the animals experience, walk through it from their perspective and make some changes. The medical consult was brief, but seemed adequate.