Lunch time on a saturday. Firstly, there were not ...

Lunch time on a saturday. Firstly, there were not many people in at this time, yet they were fully staffed it seems.
Service was incredibly slow. Waited 30 minutes for our drinks...pepsi's and a pint of lager. Then the food was slow to arrive. We watched our food sit under the heat lamp for ages before anyone brought it over, by this time the chips were going cold. They also got the order incorrect, yet we daren't ask them to correct it and risk waiting another half an hour for the replacement. We were asked which sauces we would like, we said mayo, about half way through finishing our food, it arrives.
All we could think was, what on earth would it have been like if it were busier if the restaurant. Very poor experience for somewhere that should be performing to a much higher standard.