I am very disappointed. My first room (non-smoking...

I am very disappointed. My first room (non-smoking smelled like a cigarette factory, the toilet had hair on it and the sheets were filthy. Moved to another room and I just asked for clean sheets and some spray to do the room myself because I m pregnant, tired and my 10 year old and I drove 9 hours to get here . The lady at the front is upset because I complained but the gentleman was very nice (3rd shift) we arrived at 1 am.