J

Joshua Camp

3 years ago

There was some confusion working with these guys. ...

There was some confusion working with these guys. They gave us instructions on how to donate our car. We filled out their online form and talked to them over the phone. They were helpful for the most part. Our only problem is that we felt they led us into believing our documentation was going to be mailed physically to us. It was not. It was on the other hand emailed to us. We couldn't find it until they clarified that it may have been sent to the spam section. We did in fact find it there. Moral of the story if you donate your car make sure you know how and when your documentation is coming, check your emails spam section, and don't try to contact these guys around the holidays. follow all of those steps and you will be fine. If you don't follow these steps you may spend a year wondering what ever happened to your car.

Comments:

No comments