David Lortz

Review of Hawthorne Chevrolet

Hello, very disappointed not only with service but...

Hello, very disappointed not only with service but people within the service team. Treated very rudely and the wait time was outrageous. It's seems that each time I have service done, the wait time gets longer and longer. Three people came in after me and left before me. This past service was scheduled at 8am, and I had to call to get an update on when car was going to be finished. Even after 6hrs of being at the service center the car still wasnt finished. Very disappointed and considering taking business elsewhere, not happy.