Pawan Shrivastava

Review of LE TOUESSROK

I must have stayed in more than 20 resorts across ...

I must have stayed in more than 20 resorts across the globe but Shangri-La's Le Touessrok Resort and Spa is the best resort I have ever stayed in. I was amazed with the detailing, it shows the effort that must have gone through in giving a product to travellers which truly exceeds our expectations.

Check-in experience was awesome. Instead of standard check-in desks, we sat down next to a small water body at the reception area which didn't make it feel like I was in a 'check-in' queue.

Amazing planning has gone in designed the rooms and suites. I was lucky enough to stay in a suite which my family truly enjoyed. Right from size of rooms, amenities in the room, access to power outlets, layout of the bathroom, his and her dressing up areas to large high definition television.

There are multiple pools in the resort to fit everyone's need. Kids pool is very child friendly. There is an entertainment zone for adults with pool table, PS4 and a few board games which is adjacent to kids' zone for them to play while you can be close to them.

Restaurants in the hotel are excellent. I ate at their Japanese, Indian, Italian, Cigar lounge, and their multi-cuisine restaurant and all of them were stunning and scrumptious.

Service of any place is defined by its people and Shangri-La knocks it out of the park. I know that providing this level of service in a beach resort is much more difficult that a business hotel and Shangri-La Le Touessrok has amazing standards. A few people deserve their names being called out. Emily from the front desk / Concierge was very warm, prompt and had attention to detail. Kudos Emily!! We were greeted by hotel's GM Gerhard Hecker on our way out. Congratulations t Gerhard and his team for running such a fantastic hotel. I definitely have created memories of my stay at Shangri-La La Touessrok that will last a life time.