Absolutely terrible experience with Pollard window...

Absolutely terrible experience with Pollard windows and doors. We had 7 windows installed and two single doors and one double door. We had issues with three out the seven windows as well as one of the single doors and the double door. Two windows had the wrong frames attached and the other window had the opening side installed backwards. The one single door had the wrong frame attached. The double door had two different colours, one white and the other was more of a cream colour. When they came to repair the window that was opening the wrong way, they took the crank from the first window and did not install it on the new window. They did come to replace the wrong colour door after 3 months time but when they were done the door had a huge gap on the bottom to the outside and instead of aligning it properly they removed the door strike and drove the screws in on an angle stripping the head of the screw and bending the door strike. The screws for the hinges were also stripped and falling out of the hinge. This was supposed to be a brand new door and now it it damaged beyond repair. I will never use pollard windows or recommend them to anyone.