C DelMastro

Review of 24 Hour Fitness, Inc.

After towel service was taken away from super spor...

After towel service was taken away from super sports this year services have further diminished. Gym equipment, TVs, elevator, drinking fountains, dryers, showers are consistently broken w/out repair. Towel service was a way to induce customers to become super sport members 11-12 yrs ago as a part of their reorganization and marketing strategy. This service has not been replaced by any other service to its members who paid into the towel service as a super sport service from its inception. Services have continued to get worse.