Andre Garza

Review of Audi North Austin

Don t buy a car from this place. Terrible customer...

Don t buy a car from this place. Terrible customer service and misrepresenting their product. I was sold an aftermarket ceramic tint after being pitched that they could tint the front windshield. After purchase I made an appointment to meet the salesman at the dealership to get the tint done, and no show. He was off that day and no one was there to do the tint. 2nd time again not there but someone else helped me. No questions about tint shade or what windows, so I asked if the front windshield would be done and was told that was not ever an option. My salesman then offered a refund, as I have yet to receive any tint work done. It has been 3 months now and I m still getting excuses as why I have yet to receive my money for the tint that was never done. I ve been told week after week that the check will be overnighted to me. Yet when I go in I am told they are just too busy to get around to it. Salesman s name is Brian unger and who is supposedly too busy to write a check is Stacy. Good luck if you decide to purchase from them