Andrei Apostol

Review of Guoman & Thistle hotels

A pretty crowded hotel - I had to wait for approxi...

A pretty crowded hotel - I had to wait for approximately 20 minutes at the check-in queue! The views are stunning - and even though I didn t manage to get a room facing Tower Bridge, I was still impressed with the panorama. The room was quite large and the bed extremely comfortable. I only had a small issue, due to which I give this place 4 stars - long story short, I travelled for business purposes, but there appeared to be some sort of problems when checking in. I had to call my company and tell them to re-send the hotel receptionist a statement demonstrating that the payment for the room has been completed. This is just bureaucracy and it is the hotel s responsibility to take care of it, but somehow I ended up being the middleman . Other than this, everything was great.