Grant Haddock

Review of Guoman & Thistle hotels

I stayed at the Tower hotel for three nights while...

I stayed at the Tower hotel for three nights while I was in London. November 15th - Nov 18th.

When I first arrived I noticed stains on the sheets. I called down and let someone know they changed them.

The next two days my sheets were not changed again and the second set of sheets they gave me were not clean either. As a former employee of a hotel I would find that un acceptable for a guest. The air conditioning didn t work as well. We slept with the windows open both nights.