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Alexander Garrett

4 years ago

This establishment has potential, but has no one t...

This establishment has potential, but has no one to take proper care of it. Yesterday my family and I see the pool manager allow a guest try to illegally sneak friends and family members into the pool area and then when they got caught turned her attention to the family next to her that she not only stole their umbrella, but apparently lied to the poolside staff that he and a security personnel came up to the the family with 2 kids whom were eating lunch and minding their own business and let one of the friends she did smuggle in threaten the dad and we promptly left never to come back again. By the way, the management is poor that staff quote of do not show up and they are unable to handle orders, requests for service, and cannot enforce their own rules with guests who blatantly abuse the rules.

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