Where to begin checking was a long wait and this e...

Where to begin checking was a long wait and this establishment didn't not even accommodate at all, I was placed in a smoking room with 2 kids and the room had dust on everything it hadn't been cleaned. Front desk security tried kicking out a woman and a infant for standing in the lobby waiting for a key to be re activated bcuz she got locked out of her room. This hotel was overpriced and not even worth the $ spent. To top it off no room service. This is very upsetting family trip. Not family friendly.