Ash

Review of Daydream Island Resort and Spa

Omg, Thanks for taking our money, we stayed for 8 ...

Omg, Thanks for taking our money, we stayed for 8 nights. This island is now owned by the Chinese. Needless to say it's not maintained very well, plastic tropical plants throughout with a sterile feel to the main buildings, accommodation, hallways and very under staffed in every department. The food is overpriced, although it is very good but should be, (eg) $27 for a steak sandwich and chips. More than half of the facilities are out of order. We named the North end of the island Ghost town as nothing up there was open except the complimentary water sports. There was no jet skis at the resort as Airlie Beach jetskis had a falling out with the resort over costings apparently, but the day we were leaving, the resort bought in 5 jetskis of their own. We took a day trip to Airlie Beach and the jet ski tours there are 3 hours for the same price as 1 hour on the island. It was definitely worth paying the extra $84 per person on the ferry to go and enjoy a whole day at Airlie Beach jet skiing and eating reasonably priced food. Nothing else has been fixed since the last cyclone on the north end. The pool and Rum bar was out of order the whole time we were there, the tennis court is on a sideways slope and is perhaps the worst maintained court in Australia. Nothing about the resort is 4 stars. The rooms are like being in a cheap town house, the bath/shower just spills large amounts of water on the floor and the shower heads are just fanciful. The room and bathroom fittings are cheap Bunnings looking ones and the bed mattress is very firm. Our room was cleaned at around 5pm in the afternoons and after 4 days we had to request the hard floors to be vacumed as well as the bed sheets to be changed. The towels are covered in lint, so it's like drying yourself with clean dust then waiting to dry so you can dust yourself off. The staff are nice and polite except reception staff who take forever to answer the phone and act like your bothering them. Being there is only high management staff and no middle management, the staff are more hospitable towards each other than the guests, their all having a great time. There is no pool service for food or drinks, you'll have to go get that yourself. There is not much to say that's positive about Daydream Island "resort" except the food and beverage staff are helpful and somewhat hospitable. Doug at the Gin bar makes an awesome TimTam cocktail and get Guy to make your coffee. Also the living reef snorkel tour is well worth the $100 per person, if your lucky and you have a nice heart beat, you'll gey a stingray cuddle in you lap.