Pretty terrible service.. paying a lot for continu...

Pretty terrible service.. paying a lot for continuous power outages.. I see power in the neighborhoods surrounding us but our power on these 4 blocks goes out for extended periods of time (hours and days) right now I'm looking at power accross the street and none here in our neighborhood and it's just a little rain. Same thing happened last snow storm, we didn't have power for 3 days but accross the street had power after a day..