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Andy Savitz

3 years ago

Our dog was hit by a car. I came into the hospital...

Our dog was hit by a car. I came into the hospital and everyone made sure that the dog got to the top of the list in terms of being seen. The professional and administrative staff were efficient and courteous and understood that I was in a difficult state. My phone kept running out of power and I had to sit in my car to keep it charged, so the staff made sure I knew when to come into the building to check with the Dr. rather than asking me to sit in the waiting room You take care of the animals and the people, both of whom need attention and care. But your focus on the pets is very reassuring.

Also, we had to leave the dog overnight and the staff was very good about letting us know what was going on. We got a photo one night and some texts from the the staff that she was doing well. The Doctor was also very conscientious about letting us know what was happening. WHen she said she would call, she called. When she said how we could reach her, that's how we reached her.

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