Jim Lane Review of Hyatt Regency at the Windwach
I love this hotel. I use it as a getaway from Bro...
I love this hotel. I use it as a getaway from Brooklyn for my two daughters who are 8 and 5 (we've been going since they were 6 and 3). A few times a year we stay for a Saturday night to go swimming, get room service and explore the hotel. The staff is always incredibly friendly to us. One visit they surprised us with "Long Island Iced Teas" for the kids - which were blue drinks with no alcohol obviously. Another visit a staffer ran into us in the hall, noted our room # and came back with a handful of candy bars. We ate them while we were playing cards with the free deck that they gave us in the gift shop. The indoor pool is perfect for small kids as it is 4.5 deep at its deepest. The area around the pool has plenty of lounge seating and tables and a glass ceiling and walls so you can see outside. There is also a hot tub. After we swim we order room service. The food is pricey, but it's solid. I usually keep it simple and get a pizza, salad, calamari and mac n cheese. Everything is always great. On our last visit we were celebrating my sister's birthday and I secretly asked them to deliver an Ice Cream Sundae 15 minutes after our meal arrived and they absolutely nailed it. They wrote "Happy Birthday" in chocolate sauce and sprinkles on one plate and had the sundae and a birthday candle on another plate. Lastly, they are always accommodating with adjoining rooms and early/late check in/checkout. We'll be back many more times!
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