Bill Miller

Review of Giordano's

Visiting from out of town. My family and I went to...

Visiting from out of town. My family and I went to the location by Millennium Park. This place is really busy so expect a wait. We entered and waited 30 min for a table. They have an option to order your pizza ahead of time. It takes about a hour. My daughter was really hungry and getting impatient. While waiting I asked a manager Robert who was at the host desk if he could bring me some crackers or bread so that my daughter could eat while we waited. Well to my surprise he brought out a few pieces of mozzarella for her. She was so happy. That s customer service! We were finally seated and our server Maria was very sweet and attentive. It s the little things that make a big difference between a bad experience and great one. This place is a must when I m Chicago