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Michelle S

4 years ago

Where do I start.. This dealership SUCKS! We cal...

Where do I start.. This dealership SUCKS! We called them and told them exactly when we'd be arriving and which vehicles we wanted to look at. They didn't bother to have the vehicles parked together or to even have the keys ready to show us (even though we drove 3 hours to get there and arrived right when they opened). One was even located on the other side of a fence (on a separate property).

It then took them over 3 hours to do our paperwork for our purchase, then an hour after we'd left to drive home 3 hours they called us to advise they'd filed the wrong paperwork for our loan and wanted us to drive back to the dealership to correct THEIR mistake.

Now, it's been 1 month since we bought the car and they still haven't sent us our permanent tags (they were supposed to initiate this process with our DMV, the DMV has no record of the car). The temporary tag is expired, I've called them 4x about this and still haven't received a call back.

I will NEVER go to this dealer again.

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