We are in this hotel for the second time

We are in this hotel for the second time
Last time we liked everything, it should be noted that this time we were disappointed compared to the last time
so I'll start with the pros, since unfortunately there are fewer of them
Very beautiful green area
No mosquitoes
Abundance of fruit papaya pineapple mango watermelon and many others
Sufficiently varied food
Huge very comfortable bed and spacious room
friendly staff
Although this almost did not save the situation, it was nevertheless pleasant that it was almost the only hotel in which the equipment worked day and night on the ocean shore to cope with the mountain of algae

Well, now about the cons

The most important thing is why it generally made sense to return to Punta Cana and this hotel is the ocean, but unfortunately this time the state was deplorable to say the least
on the entire coastline and a couple of meters in the water, there is not a real amount of algae, which of course are removed, but every day there are more and more of them they begin to rot and stink terribly,
in general, it is impossible to swim and I am not sure that even with a strong desire it is not dangerous to health
Of course, we were quite upset at the thought of going to the Melia hotel, he has barriers at the only one in the ocean that somehow save us from algae, although the ocean there is not at all like the heavenly fabulous that we saw two years ago

My Chanel cream disappeared from our room, which I consider unacceptable, and even after filling out the protocols and communicating with the security and housekeeping service, it was not found which we were informed about when we checked out, like we apologize, but we never found your cream

To my great surprise, in the morning a fat cockroach ran out of the bedside table and then I repeatedly observed them in the bathroom at night

Unfortunately, the service is not the same
on my birthday 2 years ago there were gorgeous dances and dances that will be remembered for a lifetime, but this time breakfast in the room was brought late, no cake, no candles, no songs, no dances.
though they decorated the room with petals, which in general was included in the additional cost of the package with "birthday"
from the third time after the conversation with the concierges, the girl agreed with my husband that it was strange how they all organized and in the form of compensation they sent me a bouquet of fruit, champagne and even a trip to the spa which we never got there because the mood at the end was not at all It was

Separately, I would like to note the animation) the shows are still gorgeous and all the guys are great) but if two years ago all the performances were held in a closed theater and it was very comfortable and spectacular and probably comparable only with performances on luxury cruises, now all evening shows are held on stage on the street which is still small.
In addition, it is almost impossible to sit and watch the show, because everyone is smoking on the street, not paying attention to pregnant women and children, and there is absolutely no division into an area for smokers and non-smokers, so those who do not smoke, like me, had to deprive themselves of the pleasure of watching evening shows

Conclusion to the Dominican Republic we will return for a survey, but definitely not to this hotel and we will certainly be sure to find out what kind of seaweed situation in hotels, because it makes sense to fly 10 hours to the other end of the world only for the sake of a 30-degree turquoise crystal clear ocean, which was not there at that time