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Nick Laurence

4 years ago

Very disappointed. Hotel is under major renovation...

Very disappointed. Hotel is under major renovation right now, and there was no mention of this when we reserved the rooms. The pool is shared with a different hotel, unknown to us (we have kids with us so this was a bummer). Our room had a major drip coming down from the ac unit in the room above ours, and nothing was done about it. To boot, the lady at the front desk issued no apologies or discounts or anything when we complained. We ended up changing hotels in the middle of the trip.

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