Kyle Ban

Review of Austin Infiniti

They charge way too much money for routine mainten...

They charge way too much money for routine maintenance.

Their financial services are horrible. After paying on time for 2 years, somehow my auto-payments got turned off, so I missed a payment for a month and they put a strike on my credit card that killed my credit score. After talking with multiple people they would not doing anything to help me with this over the phone. Forced me to send in a written letter to them which took like 90 days to get a response back where all they said was "the strike was valid... we did not receive a payment on time and that was verified." Tried to call and discuss more and they would not do anything to help me. Will never use Infiniti again.