Stayed here two years in a row now. The hotel inte...

Stayed here two years in a row now. The hotel interior, from the outside & in is just beautiful. Upon entering, you re made to feel very welcome by the great staff. The lobby manager, Hershel, on both our visits treated us with outmost respect and enthusiasm. He is a real credit to the Jumeriah Group. The rooms at this hotel, are like no other: very spacious & again, the interior does not let you down... It is just beautiful! There are many great restaurants here, such as Amala which we really enjoyed. In regards to hotel service, our rooms were cleaned twice a day & anything we needed such as restaurant reservations, or room service, or issues were dealt with almost instantly due to the amazing WhatsApp Butler service which is available 24 hours a day. Overall it is a lovely hotel, with a high level of service. From the lobby staff to the pool staff, everyone was familiar & always had time to say hi, and deal with any requests with a smile. Thanks to everyone, especially Hersel, for making both visits memorable