Diane Werner

Review of Memorial Healthcare System-Fre...

My brother was in the ER today 12/27/16 and the pr...

My brother was in the ER today 12/27/16 and the professionalism of the nursing staff was horrible! The nurse Tracy never came back after 2+ hours of my brother being in the ER with 2 rib fractures. Then when asked if he could have a pillow after laying on the flat surface for 2 hours the nurses said they would "try to find a pillow for him". Are you serious?! Then when my brother was ready to be released, the nurse "Tracy" said she would explain "rib fracture" to all of us, but then said there was nothing to explain. Then I asked Tracy about the cut on my brothers leg - was she going to clean it up -she said I could clean it up. Are you kidding me?! What are you being paid for lady?! She was the most unprofessional, uncaring nurse I have ever encountered. I would not even take my dog to Promedica Fremont Hospital. My Mother was there with sever edema with congestive heart failure admitted on 11/21/16 and they would not admit her (with the pleading of my brother) and 3 days later I find my Mother incoherent 3 days later and then she passes 3 days after that?! Seriously?!!! Promedica Fremont Hospital needs to be very careful. In my opinion only - they did a great disservice to my Mother. Enough Said = check your conscience Promedica Fremont Hospital - not heard the last from me.