Roger Hayes

Review of Coextro

STAY CLEAR!!

STAY CLEAR!!

Terrible customer service, I mean the worst. Supervisor rings and is super aggressive immediately. I had issues with the speeds we were getting and no one was replying to emails nor calling me about it. I said I wanted to cancel at the end of the month and not to bill me again as they wouldn't be getting a red cent more.

Immediately disconnected my service and then finally after a week sends me a snotty email followed by an aggressive call from Carl, a supposed part owner of the company. He then proceeds to blame me for the problems and lies on the phone saying I refused to try a fix the problem.

I would advise everyone to stay clear of these cowboys. Nothing good to come from them. They scam clients into paying for speeds you don't get and get aggressive when you want to cancel. Ridiculous customer service and attitude.