I bought a 2004 Aprilia RSV1000 from them in 2017....

I bought a 2004 Aprilia RSV1000 from them in 2017. It was a used bike, but had the blackfoot guarantee so I wasnt worried. However the day I picked it, I left the shop on it made my way up blackfoot trail and the engine started to bog. So I brought it back and they took it in and found a pinched fuel line. They replaced it and a day later I picked it back up and rode it back home with no apparent issues. The next time I rode the bike it was for a longer ride. But when the engine temp got above 90 degrees the idle would turn very rough and the bike would stall out at a stop. I took it back in and the mechanics did an inspection and decided the ECU mapping needed an update. I took their word for it and went for another ride after the fix. But the problem wasnt fixed. I again made it clear that the probelm wasnt fixed and the response I got was "its an old bike and they have issuses" and they wouldnt be doing anymore work on the bike as they have lost money on the sale at this point. I went on the aprilia forums and found quite quickly what the issue was. The stator and Regulator/Rectifier were toast and when the bike heats up they would fail and cause the rough idle and stalling issue. So I took the bike apart and pulled the stator (replaced with a new one) and the Reg/Rec (replaced with a new one) and now the bike doesnt have those issues. Will not be buying another used bike from them again, as their certified preowned wasn't very certified. I would rate one star, but their parts desk is very helpful! and the salesman was also very helpful.

Update 1:

It s been a couple of weeks now and haven t heard anything. The replacement parts I bought were from an online dealer as I was told your shop couldn t get Ricks Motorsport parts and they have the reg/rec and stator I needed.

Update 2:

I heard from the service manager (they had a different number on an old customer profile) and a resolution is in progress. Will update on that.

Update 3:

A resolution has been found. Appriciate the effort put in to help me out.